Shipping Policy

Luqevin · Delivery

From checkout to delivery.

This policy explains how order preparation, shipping information, tracking, address accuracy, and delivery issues are handled for purchases made through Luqevin.

01 · PROCESSING

Order Preparation

Orders are prepared after successful placement and payment confirmation.

02 · DELIVERY

Shipping Options

Available shipping methods, charges, and delivery information are shown during checkout when available.

03 · TRACKING

Shipment Updates

Tracking information may be provided after dispatch when available for the selected shipping method.

Order Processing

Orders are prepared for shipment after they are successfully placed and payment is confirmed. Processing requirements may vary by item, order volume, destination, and operational conditions.

Shipping Charges

Available shipping methods and any applicable charges are displayed during checkout when available. Please review the checkout information before submitting your order.

Delivery Estimates

Any delivery estimate shown by the store or carrier is an estimate unless expressly stated otherwise. Carrier operations, destination conditions, customs procedures, weather, and other circumstances may affect delivery.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address. If you notice an error after placing an order, contact us as soon as possible. Address changes cannot be guaranteed after processing begins.

International Orders

For orders crossing national borders, customs procedures or local import requirements may apply. Requirements imposed by local authorities are governed by the destination's applicable rules.

Company Details

Business Information

Luqevin
Brand Name
Luqevin
Legal Company Name
Hangzhou Aoxi Technology Co., Ltd. 
Owner
Chen Yang
Website
luqevin.com
Business Address
Room 202018, 20th Floor, Wenyuan Building, No. 426 Binwen Road, Puyan Subdistrict, Binjiang District, Hangzhou, Zhejiang, China
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM - 8:00 PM
Delivery problem?
Contact customer support with your order number and any available tracking information.